Import / Export Clerk
Position Description: Import-export clerks work in settings that manage shipments to and from foreign countries. International trade experience and fluency in foreign languages are often preferred by employers.
Department: IMP/EXP
Project Location(s): Hanoi, Vietnam
Education: Bachelor`s Degree
Essential Duties and Responsibilities
- Track shipments and communicate with clients about the package’s progress;
- They coordinate shipping with customs agents for clearance on overseas deliveries;
- Clerks also deal with quotes from prospective shippers and handle claims with insurance companies if any shipment problems happen to occur;
- An import-export clerk’s main task is to provide efficient delivery logistics through data management. They fill out import-export documentation, compile carrier and route assignments, compute international fees for each shipment, and keep track of shipment payments and quotas.
Qualifications
- Applicants who can speak two or more languages are also favored;
- International trade certificate programs provide additional job preparation with courses that focus on import-export regulations and international trade;
- Experience in an international trade industry is a major requirement for higher level positions in imports and exports;
- An import-export clerk must have customer service and negotiation skills to deal with the demands of overseas and local clients;
- They must be familiar with the legal requirements regarding importing and exporting shipments, as well as their company’s internal procedures;
- Employers favor clerks with computer experience
